Job Responsibilities:
• Track, monitor, and report outstanding payments, deductions, and customer account performance.
• Reconcile transactions, identify discrepancies, and investigate overdue invoices.
• Review and analyze customer deductions to ensure compliance with company policies.
• Coordinate with Sales and Legal teams to resolve disputes and payment issues.
• Follow up with customers to accelerate payment recovery.
• Assist in developing and improving collection processes and SOPs
. • Prepare periodic recovery reports and share updates with management.
Requirements:
• Strong communication and analytical skills.
• Proficiency in MS Excel and data reconciliation
. • Detail-oriented, proactive, and organized personality.
• Knowledge of basic accounting principles and customer dealing.