Responsibilities

• Greet and escort customers to their tables


• Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)


• Prepare tables by setting up linens, silverware and glasses


• Inform customers about the day’s specials 


• Offer menu recommendations upon request


• Up-sell additional products when appropriate


• Take accurate food and drinks orders, using a POS ordering software,order  slips or by memorization 


• Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages


• Communicate order details to the Kitchen Staff


• Serve food and drink orders 


• Check dishes and kitchenware for cleanliness and presentation and report any problems


• Arrange table settings and maintain a tidy dining area 


• Deliver checks and collect bill payments


• Carry dirty plates, glasses and silverware to kitchen for cleaning


• Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)


• Follow all relevant health department regulations 


• Provide excellent customer service to guests 

Requirements

• Proven work experience as a Waiter or Waitress


• Hands-on experience with cash register and ordering information system (e.g. Revel POS or Toast POS)


• Basic math skills


• Attentiveness and patience for customers


• Excellent presentation skills


• Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment


• Active listening and effective communication skills


• Team spirit


• Flexibility to work in shifts


• High school diploma; food safety training is a plus