We are looking for a pleasant Front Desk Officer with Excellent English Communication Skills, to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make.

The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.

The goal is to make guests, callers and visitors feel comfortable and valued while on our premises.

Please do apply if you are comfortable with our office timings. Candidates from other cities will be considered only if they are willing to relocate to Islamabad (White Wings is not offering residence facility at the moment).

Responsibilities

• Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)


• Greet and welcome guests.


• Answer questions and communicate complaints to Management.


• Answer all incoming calls and redirect them or keep messages


• Receive letters, packages etc. and distribute them


• Prepare outgoing mail by drafting correspondence, securing parcels etc.


• Check, sort and forward emails


• Keep backup record of leaves as per HR Policy


• Take up other duties as assigned (travel arrangements, schedules etc.)

Requirements

• Proven experience as front desk representative, agent or relevant position


• Familiarity with office machines (e.g. fax, printer etc.)


• Knowledge of office management and basic bookkeeping


• Proficient in English (oral and written)


• Excellent knowledge of MS Office (especially Excel and Word)


• Strong communication and people skills


• Good organizational and multi-tasking abilities


• Problem-solving skills


• Customer service orientation


• Bachelors Degree or equivalent