| Job Title: |
|
Customer Support Associate |
| Category: |
|
Client Services |
| Total Positions: |
|
5 |
| Job Location: |
|
Lahore |
| Gender: |
|
Male |
| Minimum Education: |
|
Bachelors |
| Career Level: |
|
Experienced Professional |
| Minimum Experience: |
|
1 Year2 Years |
| Salary Range: |
|
PKR 40,000 to 60,000 per Month |
| Apply By: |
|
Apr 20, 2023 |
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| Job Description: |
Job Description:
- Responding to customer inquiries via phone, email or chat in a timely and efficient manner.
- Solving customer problems by providing solutions and troubleshooting technical issues.
- Providing information about the company's products or services to customers.
- Collaborate with other departments to resolve customer issues.
- Stay current with company policies and procedures, product updates and industry trends.
Requirements:
- Knowledge of CRM
- Strong telephone skills
- Excellent knowledge of English grammar with effective writing
- 1-2 years of experience in a call center
- Should be a good customer service person who knows how to deal with potential customers
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