Job Title: |
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Activation Specialist |
Category: |
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Client Services |
Total Positions: |
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1 |
Job Location: |
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Islamabad |
Gender: |
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No Preference |
Minimum Education: |
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Bachelors |
Career Level: |
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Experienced Professional |
Minimum Experience: |
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2 Years |
Salary Range: |
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PKR 0 to 0 per Month |
Apply By: |
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Aug 23, 2021 |
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Job Description: |
Responsibilities
- Taking appointments and follow up coordination with clients over the phone, emails and zoom meetings.
- Explain and assist the clients in the activation process and guiding them through the process.
- Prioritize and manage several open issues at one time.
- Properly escalate unresolved issues to appropriate internal teams.
- Logging and keeping records of client’s information on CRM.
- Meeting data security compliance policies and regulations defined by the organization.
- Conduct gap analysis for the assigned Activations.
Requirements
- 2-3 year working experience preferably with international exposure in a sales/ support or similar role is mandatory.
- Minimum Bachelor’s degree or equivalent.
- Excellent spoken and written English (appears confident).
- Extremely organized (ability to keep projects on task and moving forward).
- Highly responsible, self-motivated, and has a positive outlook on situations.
- Should have analytical thinking - problem-solving skills.
- Proficient with MAC and Windows.
- Show composure, resilience and flexibility as per the situations.
- Experience with Microsoft office (emphasis on Excel).
- Hands-on experience with CRM platforms would be an advantage.
- Self-motivated and eager to learn.
- Applicants with a demonstrated interest in IT will be favored.
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Company Information |
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Company Name: SDS IT Company Description: pSDS IT/p
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