1. Monitor receivables and collections and provide appropriate reporting to manager and senior management.
2. Reconcile balances with customers and resolve all reconciling issues by providing him proper evidence and supporting documentation.
3. Circulate outstanding list of customers to Branch Manager & RBM for getting date of recovery and follow it up on daily basis and give report to the manager.
4. Identify problem in customer accounts and provide regular updates of receivables to manager.
5. Recovery of outstanding balances from customers either by phone calls or by personal visits and conduct regular meetings with sales persons regarding their outstanding
6. Daily Recovery Projection Analysis & Repotting to Management, RBM & BMs
7. Assist seniors in the preparation of data weekly, monthly, quarterly and annual basis.
8. Respond to the queries, correspondence from customers and other offices for any matter related to credit.
9. Conduct regular meeting with sales persons and discuss the status of their receivables.
10. Finalize the list of customers to be transferred to provision or written off.
11. Balance confirmation of customer and follow up.
12. Handle all queries and other matters related to final settlement e.g. Working of receivables, proper handing over and taking over of customers to others, etc.
13. Providing the balance confirmation of designated regions once in Quarter.