Call Center Executive  
Continental Call Center Pvt. Ltd.   More jobs from this company

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Job Title:   Call Center Executive
Category:   Telemarketing
Total Positions:   6
Job Location:   Lahore
Gender:   No Preference
Age:   25 to 35 years
Minimum Education:   Bachelors
Career Level:   Experienced Professional
Minimum Experience:   2 Years3 Years
Salary Range:   PKR 25,000 to 30,000 per Month
Apply By:   Dec 1, 2020
     
     
 
Job Description:
  • Answer incoming calls and respond to customers' emails
  • Other duties as assigned
  • Management and resolution of customer complaints
  • Sell products and place customer orders in the computer system
  • Identify and escalate issues to supervisors
  • Provide product and service information to customers
  • Research required information using available resources
  • Research, identify, and resolve customer complaints using applicable software
  • Process orders, forms, and application
  • Route calls to appropriate resources
  • Document all call information according to standard operating procedures
  • Recognize, document, and alert the management team of trends in customer calls
  • Follow up customer calls where necessary
  • Upsell products and services
  • Complete call logs and reports

Timings: 12pm-10pm


Company Information
 
Company Name:  Continental Call Center Pvt. Ltd.
Company Description:
pContinental Car hire Ltd was formed in August 2004, We represent as one of the leading credit hire providers in and around London and have almost all types of vehicles including Chauffeur, PCO, Plated hire vehicles, Prestige and Normal hire vehicles./p

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